COVID-19 Response

How is Brio responding to COVID-19?

While we are seeing the impact of the Coronavirus epidemic in our communities, business and throughout the world, here at Brio we are doing our part to keep our customers safe and informed.

We are in direct and constant communication with our fulfillment facilities in regard to the safety measures being taken as well as daily updates to shipping expectations.  Our fulfillment center is keeping the Brio team updated on safety precautions which include limiting the number of employees in a facility at one time.

We are seeing a few delays in Brio orders being shipped due to safety protocols within the fulfillment centers which we completely understand. We are actively monitoring these delays and are in communication with our customers who will be affected.

You can contact our customer service team at any time if you would like updates on your order, tracking information or order adjustments. We are here for you!

What can you expect from Brio Product Group?

You can expect immediate updates on your order if it will be delayed in any way. It is our top priority to keep you updated and informed.

We are supplying all of our at-home resources, tips and how-to guides to help you and your families continue your grooming maintenance while staying safe at home. Now more than ever your at-home personal care and grooming routines.

Join our mailing list to receive resourceful tips for men’s, women’s and family grooming tips. You can find the spot to sign up at the bottom of this page.

Letter from Our Founders to Your Family

From our family to yours we truly appreciate your support for all small businesses including ours. We are committed to ensuring you can count on our team to keep up with all of your grooming needs while you are staying safe at home. As a small internet based business we are extremely fortunate to be able to have the entire team work safely from home. While you may hear a few screaming kids in the background, even in our emails, we are still here to support you with all your questions. 

Despite the uncertainty in the world right now we can guarantee to strive to give you the best-quality grooming products and support. We hope you are staying safe and healthy with your family and loved ones. Stay safe from the Brio family! 

Resources to help manage your “new” at home personal care routine

We say “new” because in the coming weeks and months you will find yourself tackling personal care tasks that you haven’t done recently, if ever. Whether that’s being more mindful of your oral care routine since your dentist appointment got cancelled, or trying your hand as a barber while you help yourself or a family member trim up a bit. We have assembled some resources to help you through the process.

Videos to watch: 

Quick Reads: